In the recent years, Microsoft Dynamics 365 implementation has gained considerable momentum in the Kingdom of Saudi Arabia (KSA).
The spectacular economic growth due to the slew of ambitious economic developments has made KSA one of the most rapidly growing economies in the world.
Many foreigners migrated to KSA to carry out business activities and make money.
Many global companies have established their offices in KSA due to business-friendly policies.
In addition, you will see a rise in the local companies due to the remarkable economic growth.
Notably, businesses in the region are using modern technology to speed up their efficiency and productivity. And Microsoft Dynamics365 is one of the preferred technologies among businesses of all sizes in Saudi Arabia.
Due to the growing popularity of the software, the number of Microsoft Dynamics 365 partners in Saudi Arabia is increasing.
What is Microsoft Dynamics365?
Before we explore more, let us understand what Microsoft Dynamic 365 is all about. It is a dependable ERP, CRM, and sales solution for businesses. The software can integrate effortlessly with other applications due to its rich features.
The key benefits of implementing Microsoft Dynamics365 are:
- Centralizes data
- Imparts scalability
- Flexibility in licensing
- Seamlessly integrate with other Microsoft products
- Reduces sales cycle
- Enhances the customer service experience
- Increases productivity
Microsoft implements the software through its implementation partners. And the number of such implementation partners has increased substantially.
But, all of the partners are not worthy of engaging because they differ in terms of competencies.
Therefore, you should make an effort to choose the right implementation partner for your business.
But how will you choose a competent implementation partner? The answer is by assessing the following factors:
The Competency Level
As we have already mentioned that competency differs among the available implementation partners, you should first look at the competency level of your prospective implementation partner.
One of the most effective ways to determine their competency levels is to check their status in the Microsoft Certification Program to understand their competency level.
Microsoft segregates partners into three categories: Gold, Silver, and Member. The segregation is based on the number and size of deals the service providers implement annually.
It is a must to ensure that the competency of your prospective implementation partner matches with your business requirements.
The Experience Level
In addition to a high level of competency, your prospective implementation partner needs to have extensive experience.
Remember, you can attain a successful implementation of the web application with a highly experienced partner.
With more and more experience, the professional becomes aware of the nitty-gritty aspects of the implementation. Therefore, an experienced partner knows what to do and how to do it apart from the things to avoid.
Therefore, you should not undermine the experience factor of your prospective implementing partner. Remember, an experienced partner will lead to a successful implementation.
However, you will fail to attain your implementation goals if you do not engage an experienced partner.
In addition to the experience level, you should look at whether your prospective implementation partner is willing to understand your unique pain points and specific requirements.
You should also ask your prospective implementation partner for client testimonials and references. But, you should look for his work for clients in the same line of business as yours.
Again, you should look at the average time spent with his previous clients. Remarkably, a longer period indicates the trust of the partner.
The Number of Projects Handled
Finally, you should examine the number of projects your implementation partner has implemented. And it indicates his experience apart from competency.
Choosing the right implementing partner is the fundamental criterion to attain success in the implementation. However, many business owners overlook this aspect. So, their implementation projects undergo inefficiencies.